SERVICE CONTENT

    1F CUSTOMER SERVICE

    Services

  • Guidance and Consultation
  • Member Service
  • Parking Validation Service
  • Wheelchairs
  • Prams
  • Tax Refund Service
  • Lost and Found
  • Receipt and Invoice Service

Parking Validation Policy

Members making purchases over TWD 500 can park for free for one hour per receipt, with a maximum of 3 hours.
Free Parking Period Customers THE ARCADE Members
1 Hour TWD1,000 TWD500
2 Hours TWD2,000 TWD1,000
3 Hours TWD3,000 TWD1.500
※ Please apply for parking validation at the customer service center on the 1st floor during opening hours with a parking ticket and shopping receipt by THE ARCADE.
※ Parking fee: TWD$100/hr

2F BREASTFEEDING ROOM

Located next to the restroom on 2nd floor, the breastfeeding room is equipped with change station, sink, water dispenser, and two lockable individual spaces which is equipped with sofa, cabinet and emergency button to ensure the privacy and safety of the user.
According to Act Governing Breastfeeding in Public Places, anyone who evicts or to obstruct a woman from breastfeeding in public is subject to a fine of between TWD 6,000 and TWD 30,000.